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About me


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About me


 

I can help you and your team skill up on UX, write better web content or figure out how to manage your digital content better. 

You can hire me to:

  • help out on large digital projects as a UX strategist / designer  
  • do user research / user testing to identify opportunities and pain points  
  • coach you or your team in UX or digital content strategies
  • talk to groups of people/students about: user experience, interaction design, content governance and user research practices like co-design. 

Here's part of a Q & A from an interview with  Media Design School.

Q. WHAT DO YOU DO?

I like to do the user research, usability testing, information architecture and content strategy on content heavy web projects. My skill-set is based in the experience of developing enterprise sized websites from strategy to launch, and their ongoing improvement since 2007. My methods are design led and user centred. I've also conducted at least 1000 usability/user tests over the past 7 years, giving me a certain type of experience around how digital interfaces work.    

I’m a guest lecturer for the new interaction design (IxD) minor at AUT and really enjoy running one off workshops and jams with students, and mentoring motivated designers.

I have soft spot for how digital content is created and managed so I co-host the Auckland Content Strategy meet-up, bringing together content creators, managers and designers, for chats over wine, beer and usually chips.

Most of all I like working in teams to make useful tools with smart people. And running workshops, especially co-design workshops.

Q. WHAT IS THE PROJECT THAT YOU’VE WORKED ON THAT YOU’RE MOST PROUD OF AND WHY?

Probably the ones I’ve worked on for at Digital Art Network for the Auckland Museum like Cenotaph.

I think all information architect’s dream about working with the huge classifications systems, found within the GLAM sector. I was most interested in where we could apply the interaction patterns found in the mammoth catalogue e-commerce platforms like Trade-me and Ebay, Etsy to the Museums collections catalogues through prototyping different search interfaces and records layouts with users.

The other project that has special resonance with me is the work we did at DAN for the Ministry of Social Development. I was very lucky to be on the team for this one, and worked alongside a designer, and our Strategy and UX director to deliver a vision for a mobile tool (responsive website) to help people who receive benefits from Work and Income save time and feel more in control of their lives.